Unable to Establish a Connection

We're unable to connect to your server computer. This is required to continue the setup process.

To get your server back online, try the following troubleshooting steps:

  1. Make sure the DaySmart Salon server computer is running and connected to the Internet.
  2. Try signing up through the software.
    • Within DaySmart Salon, go to the Online Services drop-down menu and select Remote Access Setup, follow the prompts to finish signing up.
  3. Check to see if DaySmart Salon is up to date.
    • Within DaySmart Salon, go to the Help drop-down menu and select Check for Update
    • If an update is available for DaySmart Salon, follow the prompts to finish the update. It should take just a few minutes to complete.

If you are still unable to connect, please contact our Customer Support Department by e-mail at beauty-support@daysmart.com.

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